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产品召回制是一种企业自律、诚信经营制度。它以满足客户满意为标准,将一些客户已经发现了,而另一些客户尚未发现的产品质量问题,一次性予以解决。产品召回制是国际市场通用规则,在国外普遍实行。在国内,海南省率先通过地方立法推行召回制,杭州市也紧跟其后。武汉东菱电梯制造有限公司开产品召回制之先河,将6台噪音符合国标,但超过企业标准10分贝的电梯召回。该公司杨晓峰总经理说,此举“与其说是用金钱买‘诚信’,不如说是以‘诚信’赢得用户对我们的理解与支持。我期待着‘信用就是金钱’能够变成我们的一面旗帜。”
Product recall system is a self-discipline, integrity management system. It is to meet customer satisfaction as the standard, some customers have found, while others have not yet found the quality of the product, to be resolved at one time. Product recall system is a common international market rules, widely practiced in foreign countries. In China, Hainan took the lead in implementing the recall system through local legislation, and Hangzhou followed closely. Wuhan Dong Ling Elevator Manufacturing Co., Ltd. product recall system pioneered the six sets of noise in line with the national standard, but more than the corporate standard 10 db elevator recall. Yang Xiaofeng, the general manager of the company, said the move “is not so much to buy good faith as money, but rather to win users' understanding and support for us with 'honesty' and I look forward to 'credit is money' that can become ours A banner. ”