上海市护士从事“互联网+护理服务”意愿现状研究

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目的:调查上海市护士从事“互联网+护理服务”的意愿现况,旨在为上海市“互联网+护理服务”相关政策的制定提供建议和参考。方法:于2019年10—12月采用便利抽样方法,在上海市二、三级医院及社区卫生服务中心抽取390名护士作为研究对象,通过自行编制的上海市护士从事“互联网+护理服务”意愿调查表进行问卷调查,应用描述性分析进行分析。本次调查共发放问卷390份,回收有效问卷362份,有效回收率为92.82%。结果:362名护士中,34.25%(124/362)的护士愿意从事“互联网+护理服务”,52.21%(189/362)的护士持中立态度。40.33%(146/362)的护士对“互联网+护理服务”方案了解程度一般,46.96%(170/362)的护士对其不了解;护士较倾向于以派单方式、在工作时间、距离医院较近的家庭从业。结论:护士参与“互联网+护理服务”意愿有待提高,对“互联网+护理服务”的了解程度有待加强,政府及医院部门在开展试点工作的同时应注重“互联网+护理服务”的宣传工作。同时主管部门应根据实际需求合理设置“互联网+护理服务”开展模式及规章制度,保障执业人员安全及切身利益,吸引更多优秀护士从事“互联网+护理服务”。“,”Objective:To explore the willingness of nurses to engage in “Internet + Nursing Service”, and to provide suggestions and references for the formulation of relevant policies of “Internet + Nursing Service” in Shanghai.Methods:From October to December 2019, 390 nurses were selected from Shanghai ClassⅡ and ClassⅢ hospitals and community health service centers using convenience sampling. The questionnaire survey was conducted with the self-designed Willingness of Shanghai Nurses to Engage in “Internet + Nursing Service”. Descriptive analysis was used for analysis. A total of 390 questionnaires were issued in this survey, and 362 valid questionnaires were returned, with an effective response rate of 92.82%.Results:Among 362 nurses, 34.25% (124/362) of nurses are willing to engage in “Internet + Nursing Service”, and 52.21% (189/362) of nurses hold a neutral attitude. 40.33% (146/362) of nurses had a general understanding of the “Internet + Nursing Service” scheme, and 46.96% (170/362) had no knowledge of it. Nurses tended to work at home in the form of dispatches, during working hours and close to hospitals.Conclusions:Nurses' willingness to participate in “Internet + Nursing Service” needs to be improved, and their understanding of “Internet + Nursing Service” needs to be strengthened. The government and hospital departments should pay attention to the publicity work of “Internet + Nursing Service”. Competent authorities should reasonably set up the development mode and rules and regulations of “Internet + Nursing Service” according to the actual needs to protect the safety and vital interests of practitioners and attract more excellent nurses to engage in “Internet + Nursing Service”.
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