一、由于旅客原因要求退票称自愿退票。旅客购票后在离站24小时以前要求退票。则收取客票价5%的退票费。二、在航班规定离站时间24小时以内,2小时以前要求退票,则收取客票价10%的退票费。三、在航班规定离站时间2小时以内要求退票,则收取客票价20%的退票费。四、在航班规定离站时间后要求退票,按误机退票处理。收 First, due to the reasons for passenger refund request that the voluntary refund. Passengers refunded 24 hours prior to departure from the station after booking. You will be charged a fare refund of 5% of your fare. Second, flight requirements within 24 hours from the departure time, 2 hours before the request for refund, then charge a fare refund of 10% fare. Third, in the flight requirements within 2 hours from the departure time required refund, then charge 20% fare refund fee. Fourth, in the flight requirements from the station after the time required refund, refund by mistake machine processing. Close