高职院校的毕业班学生需面临考证、毕业、就业等复杂问题,情绪波动大,容易引发各种心理危机。班主任在管理过程中,既要严格按照校规校纪做好常规管理工作,也要坚持以学生为本的理念,推行人性化的服务式管理,以确保班级管理工作平稳有序地开展。 Graduates of higher vocational colleges need to face the complex problems of textual research, graduation, employment and so on. Their mood swings are very big and they can easily lead to various psychological crises. Class teacher in the management process, it is necessary to do a good job in the routine management of school discipline in strict accordance with rules, but also to adhere to the concept of students, the implementation of humane service-oriented management to ensure that the class management work carried out smoothly and orderly.