新城子区是位于辽宁省沈阳市北郊的农业区,近年来,我区矛盾纠纷出现多元化、复杂化和群体化等新特点,面对新的历史形势,我们不断创新工作思路,大胆探索,从基层着手,从源头入手,从热点下手,建立体系,落实责任,超前预测,提早排查,坚实地构筑了人民调解这道维护社会稳定的第一道防线。随着一系列改革措施的出台和社会的不断发展,我区矛盾纠纷出现了“三少”、“三多”现象,即矛盾纠纷总数少了,疑难纠纷多了;公民之间纠纷少了,公民与政府及相关部门的纠纷多了;个体事件少了,群体上访事件多了。针对 Xinchengzi District is an agricultural area located in the northern suburbs of Shenyang City, Liaoning Province. In recent years, contradictions and disputes in our district have taken on new features such as diversification, complication and grouping. In the face of the new historical situation, we constantly innovate our working ideas and boldly explore , Starting from the grassroots level, starting from the source, starting from a hot spot, establishing a system, implementing responsibilities, making predictions ahead of time and conducting early investigation, and firmly established the first line of defense for people’s mediation in safeguarding social stability. With the promulgation of a series of reform measures and the continuous development of society, there have been many “three fewer” and “three more” conflicts and disputes in our region, namely, there are fewer contradictions and disputes and more difficult disputes. Among citizens, There are fewer disputes and there are more disputes between citizens and the government and relevant departments. There are fewer individual incidents and there are more petitions of group petitioners. against