管理者与被管理者之间的有效沟通是管理艺术的精髓。而沟通的前提是,管理者需要具备以下“五心”:第一,尊重的心。管理者将尊重贯穿在企业中,既体现了管理者的素养,也体现了企业的素养,进而会激发出员工与企业同甘共苦的心态。 The effective communication between managers and managers is the essence of management art. The premise of communication is that managers need to have the following “five hearts”: First, respect. Managers will respect them throughout the company, embody the quality of the managers, and also the quality of the company, which in turn will inspire a common mentality between the employees and the company.