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在英国女作家英格丽德-斯通的博客首页上,醒目地写着一句话:生活中,总有东西值得投诉。对于斯通,“投诉女王”的称号远远比她的作家头衔耀眼得多。从英国航空、苹果公司,到啤酒、气球、高跟鞋,她投诉的领域可谓无所不包。斯通的第一封投诉信,是在她8岁时写的。那年夏天,小斯通跟着爷爷去托基市度假。在当地游园会的射击场,她一眼就喜欢上了一只悬挂在奖品区的棕色泰迪熊。她
On the homepage of the British woman writer Ingrid Stone, she made a striking remark: In life, there is always something worth complaining about. For Stone, the title of “Complaint Queen” is far more dazzling than her writer’s title. From British Airways, Apple, to beer, balloons, high heels, her complaint is all-encompassing. Stone’s first complaint letter was written when she was eight years old. That summer, Stratton followed Grandpa to Torquay on vacation. At one of the local garden party shooting ranges she glanced at a brown teddy bear hanging in the prize area. she was