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8月25日,从中国电信客户服务经验交流会上获悉,中国电信在年内要加快电信1000客户服务体系的建设,原有电话查号拨114、障碍申报拨112、服务投诉拨180、咨询和办理业务拨189、话费查询拨170等众多的电信特服号的功能将统一纳入1000特服号中,届时
August 25, learned from the China Telecom Customer Service Experience Exchange Conference, China Telecom to speed up the construction of telecommunications 1000 customer service system during the year, the original telephone number call dial 114, call for registration 112, service complaints dial 180, consulting and Dial 189 for business operations, 170 calls for dial inquiries and other features of the special service number will be unified into the special service number of 1000, then