在优秀企业中,管理工具没有代替 思考,理性没有压倒智慧,分析没有妨碍 行动。除此以外,这些公司总设法在复杂 的环境中保持结构简单。他们始终坚持用 高质量的产品来满足顾客的需要,与顾客 保持良好的关系。他们听取并认真对待员 工的意见,给予有创新精神的产品或服务 “斗士”较大的权限,对及早的行动和正 In good companies, management tools did not replace thinking, rationality did not overwhelm intelligence, analysis did not impede action. In addition, these companies are always trying to keep their structure simple in a complex environment. They always adhere to the high quality products to meet the needs of customers, and customers maintain a good relationship. They listen to and take seriously the opinions of employees and give them innovative products or services. “Gladiator” Larger permissions to early actions and positive