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网购逐渐成为人们购物的重要方式之一。但这种消费方式主要是通过经营者提供的图片、文字、评价等选择商品,消费者不易辨别商品的真实性,由此消费者投诉逐年上升。为平衡消费者和经营者信息不对称问题,保护消费者的合法权益,新《消法》特在经营者义务一章新增了“冷静期”制度,赋予消费者7天的“后悔期”。消费者在网购时,务必要了解清楚该网站的地点、联系方式、售后服务以及诚信情况记录,网上购家具,务必
Online shopping has gradually become one of the important ways people shopping. However, this mode of consumption is mainly through the operators to provide pictures, text, evaluation and other choice of goods, consumers can not easily identify the authenticity of goods, which consumer complaints increased year by year. In order to balance the information asymmetry between consumers and operators and protect the legitimate rights and interests of consumers, the new “Consumer Law” has added a new “cooling-off period” system to the consumer obligations chapter, giving consumers seven days’ Regret period ". Consumers online shopping, be sure to understand the site’s location, contact information, service and integrity records, online purchase of furniture, be sure