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中国消费者协会近日批评了电信行业的一些“霸王条款”,“神州行”的“使用说明”和中国联通130的“入网须知”名列“冠亚军”。 电话卡余额被侵吞 北京消费者马女士反映,她购买的100元神州行充值卡超过有效期三天,卡内剩余的80多元余额与号码一并作废。 点评:“有效期”终止的只能是电信经营者对消费者提供的服务,而不能将消费者所付费用一并予以强制没收。 停机后照收附加业务费 中国联通130《用户入网须知》
China Consumer Association recently criticized some of the “King Terms” in the telecommunications industry, “Instructions for Use” of “Shenzhouxing” and “Advice for Internet Access” of China Unicom 130. The balance of the phone card was embezzled Ms. Ma Beijing consumer reflected that she purchased the Shenzhouxing 100 yuan prepaid card more than three days validity period, the balance of the remaining card more than 80 yuan with the number of the same void. Comments: “Expiration date” can only terminate the services provided by telecommunications operators to consumers, and consumers can not be forced to be forced to confiscate the fees paid. Shut down after receipt of additional business fees China Unicom 130 “user access information”