政府公信力反映了公众对政府的满意度和信任度,是政府动员各种资源、实行有效管理社会的前提和基础。因此,努力提高政府公信力,是执政能力建设中一项极其重要的任务。提高政府公信力,需要在三个方面下功夫。第一,要在增强亲和力上下工夫。亲和力,是公众对政府的感情量度。当公众视政府部门为自己生活中不可或缺的朋友和重要的支持力量,对它产生熟悉感、亲切感和信赖感,认同其存在的社会地位和作用时,这个政府也就具备了亲和力。政府部门要提高亲和力,必须 Government credibility reflects the public's satisfaction and trust with the government. It is the premise and basis for the government to mobilize various resources and implement effective management of the society. Therefore, working hard to improve the government's credibility is an extremely important task in the construction of governing capability. To improve the government's credibility requires efforts in three aspects. First, we must work hard to increase our affinity. Affinity is the measure of the public's feelings towards the government. When the public views government departments as indispensable friends and important supporters in their own lives, giving them a sense of familiarity, intimacy and trust, and recognizing their existing social status and role, the government also has affinity. The government departments must improve their affinity