斯堪的纳维亚航空公司曾有一段时期要在准点飞行方面成为欧洲第一,该公司的总经理简·卡尔岑不知该从哪里着手,便四处寻找,最后他发现了一家单位,认为由他们负责这件事情最适合不过了。于是,卡尔岑找到这个单位的领导,对他说:“我们想在准点飞行方面成为全欧洲第一,需要做哪些工作,多长时间?你过一两个星期来见我。” Scandinavian Airlines had for some time been on a punctual flight to become the first in Europe, the company’s general manager Jane Carlzen did not know where to start, they looked around, and finally he found a unit, that They are the most suitable for this matter. Carlzen then found the unit’s leader and said to him: “We want to be number one in Europe on a punctual flight. What are the tasks to be done and how long? You have come to see me in a week or two.”