舆情是“舆论情况”的简称,是指在一定的社会空间内,围绕中介性社会事件的发生、发展和变化,作为主体的民众对作为客体的社会管理者及其政治取向产生和持有的社会政治态度。它是较多群众关于社会中各种现象、问题所表达的信念、态度、意见和情绪等等表现的总和。——摘自“百度百科”目前,我国正处于社会转型的关键时期,人们的政治、经济、价值等观念也在发生着深刻的转变。特别是随着公民法制意识、维权意识的逐渐提高,再加上全媒体时代,信息、网络、通讯技术的发达,为民众表达意见、发泄情绪提供了多样化的自由平台,这就给基层供电企业的舆情管理工作带来了新的挑战。基层供电企业,行使着国家赋予的供电经营管理权,与人民群众的生产、生活密切相关.所以供电生产经营工作不仅仅是各方利益交汇的支点,也是民众日常生活所关注的焦点。根据人 Public opinion is the abbreviation of “public opinion situation”, which refers to the occurrence, development and change of intervening social events in a certain social space. The public as the main body of the social managers as the object and its political orientation Some social and political attitude. It is the sum of the masses’ performance on various phenomena in society, the conviction, attitude, opinions and emotions expressed by the issues. - From “Baidu Encyclopedia” At present, our country is in a critical period of social transformation, people’s political, economic, value and other concepts are undergoing profound changes. In particular, with the gradual improvement of the awareness of the legal system of citizens and the rise of the awareness of safeguarding the rights, as well as the development of information, network and communication technologies in the all media era, they have provided diversified free platforms for people to express their opinions and give vent to their emotions. This provides power to grassroots units Enterprise public opinion management has brought new challenges. The grassroots power supply enterprises exercise the power management power granted by the state and are closely related to the production and livelihood of the people, so the power supply and production management work is not only the fulcrum of the interests of all parties, but also the focus of people’s daily life. According to people