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服务外包是社会分工不断细化和IT技术迅速发展相融合的产物,已经成为当前国际分工协作和国际产业转移的新的重要推动因素。目前中国正处于产业结构转型的关键时刻,大力发展服务外包,必须充分借鉴服务外包大国印度的成功经验,积极探究影响服务外包发展的基本要素,从基础服务环境建设、增强成本优势和品牌建设、提高全球交付能力来促进服务外包产业的健康发展。
Outsourcing is the product of the continuous refinement of social division of labor and the rapid development of IT technology, and has become a new important factor for the current international division of labor and international industrial transfer. At present, China is at a critical juncture in the transformation of its industrial structure. To develop service outsourcing, we must draw lessons from the successful experience of India as a service outsourcing major and actively explore the basic elements that influence the development of service outsourcing. From basic service environment construction, enhance cost advantages and brand building, Improve global delivery capacity to promote the healthy development of service outsourcing industry.