在商品社会中,良好的用户服务能够为企业带来好的效益,不断为公司创造更多的财富,这种理念已经越来越被广大企业人士所接受,因为在现代企业的大质量概念中,服务也是企业的商品,而且是一种重要的商品,这在国内外都一样,并且已经得到公认的。因此,服务作为企业的一种商品输出,如 In the commodity society, good customer service can bring good benefits to the enterprise and continue to create more wealth for the company. This concept has been accepted by more and more enterprises because, in the concept of mass in the modern enterprise Services are also corporate products, but also an important commodity, which is the same at home and abroad and has been recognized. Therefore, the service as a commodity output, such as