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ISO9000族标准是有关质量管理的系列标准,是对全面质量管理的发展,ISO9001是2000版ISO9000族标准的核心。 经过十余年的实验证明,通过ISO9001认证已成为未来医院发展的必然趋势。作者根据多年医院管理工作的实践,提出医院 管理中应用ISO9001的重要性及实施方法和应当注意的问题。
The ISO9000 family of standards is a series of standards related to quality management. It is the development of total quality management. ISO9001 is the core of the 2000 version of the ISO9000 family of standards. After more than ten years of experiments, it has proved that passing ISO9001 certification has become an inevitable trend in the future hospital development. Based on the practice of hospital management for many years, the author puts forward the importance of applying ISO 9001 in hospital management and its implementation methods and issues that should be noted.