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本文运用了文献资料法,专家访谈法,分析了普通高校体育场馆管理的发展现状及存在的问题,以质量管理的基本原则和方法为依据,探讨了建立普通高校体育场馆质量管理体系的必要性,最后以ISO9000八项质量管理原则为基础,结合普通高校体育场馆的自身特点,希望可以建立一个科学的、系统的普通高校体育场馆服务质量管理体系,同时可以为质量管理在体育服务业其他领域的研究提供借鉴。
Based on the basic principles and methods of quality management, this paper discusses the necessity of establishing the quality management system of stadiums and gymnasiums in universities and colleges. Finally, based on the ISO9000 eight quality management principles, combined with the characteristics of colleges and universities stadiums and their own characteristics, hoping to establish a scientific and systematic colleges and universities gymnasium service quality management system, at the same time for quality management in the sports industry in other areas Research to provide reference.