作为垂直行业的微信开发者,口袋通所面对的不仅是业务问题,与客户需求的博弈及与平台的试探与共赢一直贯穿其中。作为前支付宝首席用户体验师,口袋通创始人白鸦要了解客户和用户的需求并不是件困难的事。目前为止,已经有超过5万的商户在使用口袋通的产品和服务,这其中有大约八成来自淘宝卖家。但是要把口袋通的生意做下去,白鸦所面对的不仅是业务问题,他还需要至少处理好以下几类关系:和客户之间的需求博弈;和微信平台的关系,淘宝和 As a vertical industry WeChat developer, PocketCom is not only facing business problems, the game with customer needs and platform with the temptation and win-win has been run through them. As former Alipay chief user experience division, founder of Pocket Pass White Raven to understand the needs of customers and users is not a difficult thing. So far, there are already more than 50,000 merchants using Pocket Messenger’s products and services, of which about Bacheng from Taobao sellers. But to do business pocket money pass, Roewe is not only facing business problems, he also need to at least handle the following types of relationships: and the demand game between customers; and WeChat platform, Taobao and