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目的探讨分析风险管理在普外科护理管理中的应用效果。方法选取普外科2016年1月至2016年12月就诊的1200名患者,随机分成对照组和观察组,对照组采用常规护理管理,观察组在常规护理的基础上实施风险管理。结果观察组护理纠纷发生率显著低于对照组且患者满意度显著高于对照组。结论实施护理风险管理可有效地预防和减少普外科风险事件的发生,显著提高护理服务质量及患者对护理工作的满意度,值得临床推广应用。
Objective To explore the application of risk management in general surgical nursing management. Methods One hundred and twenty patients from January 2016 to December 2016 in General Surgery were randomly divided into control group and observation group. The control group received routine nursing management, and the observation group conducted risk management based on routine nursing. Results The incidence of nursing disputes in the observation group was significantly lower than that in the control group, and the patient satisfaction was significantly higher than that in the control group. Conclusion The implementation of nursing risk management can effectively prevent and reduce the incidence of general surgery risk events, significantly improve the quality of nursing services and patient satisfaction with nursing work, which is worthy of clinical application.