丰田因一系列的质量问题而在全球范围大规模召回存在质量缺陷的汽车,但是在丰田公布召回方案之后,不少丰田用户却因为种种原因而无法享受到应有的售后服务。类似的事情在消费数码产品售后中也出现过很多,正如今年“3.15”所曝光的一系列质量事件,使遭遇其中的消费者不知所措。在此,MI盘点2009～2010年消费电子产品中几起比较典型的质量事件,并针对该事件进行分析和总结,希望能够为困扰其中的米饭们提供一些帮助和建议。 Toyota mass-recalls cars with quality defects due to a series of quality problems worldwide, but after Toyota announced its recall plan, many Toyota users failed to enjoy due service for a variety of reasons. Similar things in the consumer digital products have also appeared in many after-sales, just as this year “3.15 ” exposed a series of quality events, so that consumers encountered overwhelmed. In this, MI inventory of 2009-2010 several typical consumer electronics products quality events, and analyze and summarize the incident, hoping to provide some help and advice for the troubled rice.