参考咨询协作服务正日益成为信息时代图书馆工作的必然趋势。在这一方面,我国目前在理论和实践上都有一定发展,但还存在不少问题,应当从更新观念、健全机制、完善法规、加大投入、加强数据库建设等方面加以推动。 Reference Services Collaborative services are increasingly becoming the inevitable trend of library work in the information age. In this regard, our country has some progress in theory and in practice at present. However, there are still many problems that should be solved. We should promote such concepts as updating concepts, perfecting mechanisms, improving laws and regulations, increasing investment, and strengthening database construction.