宁波村级便民服务中心建设始于2000年,并于2011年8月实现市内全覆盖。通过调研,发现便民中心存在着“职能定位不够明确、服务内容未及优化、电子政务几乎废弃、服务效果有待提高”的现实问题。为此,宁波市应从建设模式、服务理念、服务效能、服务机制等方面入手,进一步提升村级便民服务中心的建设和服务水平。 Ningbo village convenience service center construction began in 2000, and in August 2011 to achieve full coverage in the city. Through investigation and research, we found that the convenience center has the practical problems of “the function orientation is not clear enough, the service content is not optimized, the e-government is almost abandoned and the service effect needs to be improved.” To this end, Ningbo City, from the construction mode, service concept, service efficiency, service mechanism and other aspects to further enhance the village convenient service center construction and service levels.