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12月28日,江苏通管局朱新煜副局长带领局办公室、市场监管处、通信发展与保障处、互联网管理处等处室负责人,走进“政风热线”直播室,就电信套餐、移动信号覆盖、捆绑扣费等热点问题接受百姓的咨询和投诉,在一小时的节目中,朱新煜副局长对用户提出的问题都做了一一解答,热线交流坦率而真诚,当场即能解决的问题现场解决,一时无法解决的也分别给予了耐心的解释,并做了详细记录承诺尽快办理。朱新煜副局长对热线直播没有现场解决的43个咨询和投诉进行诚挚表态,将全力办好每一个用户诉求,所有办理结果向媒体通报。
On December 28, Zhu Xinyu, deputy director of the Jiangsu Securities Regulatory Bureau, led the bureau office, the market supervision department, the communications development and security department, the internet administration office and other offices to the “Lively Hotline” live broadcasting room, , Mobile signal coverage, bundling deductions and other hot issues to accept people’s advice and complaints in the one-hour show, Zhu Xin Yu, deputy director of the user made a question to answer one by one, the hotline communication frank and sincere, that is, the spot can be resolved The problems were solved on the spot, and some implausible explanations were also given in the first place. A detailed record was promised as soon as possible. Zhu Xin Yu, deputy director of the hotline live no solution to the 43 inquiries and complaints sincerely position, will be fully committed to each user appeal, all results reported to the media.