论文部分内容阅读
实际上，服务质量的好坏，关键取决于态度的好坏，而不是你的技术。如果你态度好，不管多长时间．就算两个小时，用户也会觉得你服务好，否则．则相反。现在，我们所有员工都已经认识到．技术只是一个支撑，关键问题是服务。
IT运维的流程化之路——某石油公司的ITIL实践
【摘 要】
：
实际上，服务质量的好坏，关键取决于态度的好坏，而不是你的技术。如果你态度好，不管多长时间．就算两个小时，用户也会觉得你服务好，否则．则相反。现在，我们所有员工都已经认识到．技术只是
【机 构】
：
神州泰岳服务管理事业部总经理
【出 处】
：
中国计算机用户
【发表日期】
：
2006年18期
其他文献
Comparative studies on the biochemical characteristics of natural actomyosin isolated from PSE and n
Biochemical changes of natural actomyosin from fresh pale, soft, exudative (PSE) and normal pork were studied,and the effects of different storage temperatures
目的通过检测住院老年患者粪便标本中的艰难梭菌毒素,分析其阳性发生率与其他临床各项指标和因素的相关关系,进而探索住院老年患者艰难梭菌感染发生的可能危险因素,为临床采
细胞因子（cytokine）是由机体各种细胞所产生的生物活性蛋白,调节机体的各种生理和病理状态;一些细胞因子还通过直接或间接的途径参与了机体的免疫应答。各种生理和病理因素均可
This article presents two approaches for automated building of knowledge bases of soil resources mapping. These methods used decision tree and Bayesian predictive modeling, respectively to generate k
This paper presents a method for robust tolerance design in terms of Process Capability Indices (PCI) . The component tolerance and the suitable manufacturing p
Unique correct correspondence cannot be obtained only by use of gray correlation technique, which describes gray similar degree of feature points between the left and right images too unilaterally. T
知识经济是继农业经济、工业经济后而出现的一种新的经济形态,知识经济中的知识是不依赖劳动力和生产资料而独立存在的以创新为核心的智力总和,知识资本是指通过创新性智力投
The effects ofpolychlorinated biphenyls (PCBs) on reproduction of adult cocks were studied by gavaging peanut oil or PCBs (Aroclor 1254, 50 mg/kg) once a week f
Residential environment index system and evaluation model established by subjective and objective me
In this research, the residential environment index system and evaluation model were established by means of subjective and objective methods. The methodology f