本课题在调查研究的基础上 ,本着研究要具有科学性、实用性、可操作性的目的 ,对杭州在实现现代化、构筑大都市进程中的市民素质提出了更高的、全新的要求。这些要求的提出既依托杭州城市发展现状和市民素质的基础 ,又吸收世界发达城市的文明成果 ,同时还符合人的全面发展的客观要求 ,这一研究为杭州市民素质的提升奠定了理论依据 ,并在此基础上提出了切实可行的操作措施 On the basis of investigation and research, this subject puts forward higher and new requirements for the quality of citizens in Hangzhou in the process of modernization and building metropolis, with the purpose of being scientific, practical and operable. These requirements are not only based on the status quo of Hangzhou city development and the quality of citizens, but also the civilized achievements of the developed cities in the world. At the same time, they meet the objective requirements of people’s all-round development. This study lays a theoretical foundation for the improvement of the quality of people in Hangzhou. And on this basis, put forward practical operational measures