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员工的认同接受和全心实践是服务的生命之根,而认同度的多少和践行度的高低则体现了服务文化品质的好坏。供电企业应充分发挥软件对硬件的补偿功能,紧扣时代脉搏,心系广大人民群众,以发展经济、构建和谐社会为宗旨,把“提升服务文化品质”作为广大供电企业员工在新时期发展的新使命,积极营造和谐的入文环境,强化硬件设施,改进服务技能,用心做好细节,为全面改善人民群众生产生活质量作出新贡献。
Acceptance of staff acceptance and dedicated practice is the root of the service life, and the degree of acceptance and the level of practice reflects the quality of service culture is good or bad. Power supply enterprises should give full play to the software hardware compensation function, closely linked to the pulse of the times, the hearts of the broad masses of people, economic development, building a harmonious society for the purpose of “improving service culture quality” as the majority of employees in power supply enterprises in the new era Develop a new mission, and actively create a harmonious environment for entry, to strengthen the hardware facilities, improve service skills, with good intentions details, in order to comprehensively improve people’s quality of life and make new contributions to life.