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质量成本是朱兰、A·V·菲根堡姆和质量专业的其他带头人在50年代初提出的。1961年美国质量管理协会(ASQC)成立质量成本委员会,1963年美国国防部(DOD)发表了MLL-Q985A军用标准,该标准要求承包商正式测量它们的质量成本。70年代,日本和欧洲各国相继加强质量管理研究,企业质量体系普遍应用了质量成本。直至今日质量成本成为世界通用的质量工具。但是,一份翔实的数据表明,到
The quality cost was raised by Juran, VF Gengenberg and other quality professional leaders in the early 1950s. In 1961, the American Quality Management Association (ASQC) set up the Quality Cost Committee. In 1963, the United States Department of Defense (DOD) published the MLL-Q985A military standard, which required contractors to formally measure their quality costs. In the 1970s, Japan and European countries successively strengthened the research on quality management, and the quality system of enterprises generally applied the quality cost. Until today, the cost of quality has become a universal quality tool in the world. However, an informative data shows that to