承诺服务，自１９９５年在山东烟台出现以后，迅速走向了全国。从今年开始，我地区工商系统、邮电系统也向社会推出了多项承诺服务。古语曰：“但做好事，莫问前程。”承诺服务，把事后监督转变为事前及全过程的监督；把少数部门和少数人的监督转变为全社会的监督，这对普通百 Promised service, since its appearance in Yantai, Shandong Province in 1995, has rapidly moved to the whole country. Starting from this year, our region’s business system and post and telecommunications system have also launched a number of commitment services to the community. The old saying goes: “But to do good things, do not ask the future.” Commitment to service, the ex post supervision into supervision in advance and the whole process; the supervision of a small number of departments and minorities into the supervision of the whole society, which ordinary hundred