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夏老师:您好!我刚刚被调到办公室工作,经常接待来访群众,对这项工作比较生疏,口头表达能力也不是很好,经常是例行公事地说几句,就不知道该怎么办了。请问,我应该怎么提高这方面的工作能力?
Summer Teacher: Hello! I just got transferred to the office and often received the masses. I was unfamiliar with this job and I was not very good at verbal communication. I often say a few words on a routine basis and I do not know what to do. Excuse me, how should I improve my working ability?