2011年春节过后,创新社会管理成为中央与地方的共识。社会管理本质上是对人的管理和服务,是缓和、避免人与人之间的矛盾、冲突的一个过程,因此是人类社会中一个永恒的话题。之所以社会管理在今天这样热,是因为中国经济高速发展、人们物质需要日益丰裕后,社会矛盾凸显,社会关系中弥漫着“焦虑感”、“紧张感”和怨气所致。众所周知,由于中国社会结构的比例失衡,社会资源 After the Spring Festival in 2011, innovation and social management became the consensus of the Central Government and local governments. Social management is essentially a management and service to people and a process of relaxing and avoiding conflicts and conflicts among people. Therefore, social management is an eternal topic in human society. The reason why social management is so hot today is because of the rapid economic development in China and the increasing material needs of the people. The social conflicts have become prominent. The social relations are filled with “anxiety”, “tension” and resentment. As we all know, due to the unbalanced social structure in China, social resources