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目的:探讨品管圈在日常检验工作中的应用效果。方法:成立聚心圈,利用品管圈P、D、C、A的手法,对2010年12月-2011年6月检验科各种原因需要重新送检的标本进行统计分析,比较改善前后标本重送件数,聚心圈圈员的责任心、凝聚力、改善问题的能力等。结果:改善后标本重送件数由原来的131件/周降到了27件/周,下降幅度达79.4%。经计算,活动后的达标率为140.5%,达到了预期目标。圈员解决问题能力、团队凝聚力都有一定程度提高。结论:品管圈有效降低了标本重送件数,保证了检验标本的准确性,提高了检验的质量,值得推广。
Objective: To discuss the application effect of quality control circle in daily inspection. Methods: A heart circle was set up. By using the methods of P, D, C and A, the statistical analysis was made on the specimens that need to be re-inspected for various reasons from December 2010 to June 2011, Send back the number of pieces, heart circle circle of responsibility, cohesion, ability to improve the problem. Results: The number of samples sent after the improvement decreased from 131 pieces / week to 27 pieces / week, dropping by 79.4%. After calculation, the compliance rate after the activity was 140.5%, reaching the expected target. Circle of problem-solving skills, team cohesion has improved to some extent. Conclusion: The quality control loop effectively reduces the number of samples sent back to ensure the accuracy of the test specimens, improve the quality of testing, it is worth promoting.