培训评估是检测及提高培训效果的重要手段,评估的重点是培训项目的最终结果而不是培训项目本身的发展。培训评估需要确立培训成果或标准,培训成果除了包括反应、学习、行为及结果,还应包括态度、动机及投资回报率等;好的培训成果应是相关的、可靠的、有区分度的且切实可行的。 Training assessment is an important means to detect and improve the effectiveness of training. The assessment focuses on the final result of the training project rather than the development of the training project itself. Training assessment needs to establish the training outcomes or standards. The training outcomes should include not only reaction, learning, behaviors and results, but also attitudes, motivations and return on investment. Good training outcomes should be relevant, reliable and well- Practicable.