随着我国旅游市场的快速发展,越来越多的饭店出现,市场竞争也越来越激烈。而经营饭店最主要的环节就是饭店安全,如何有效的保证顾客的安全,就是饭店管理者时刻考虑的问题。旅游市场推动了饭店行业的发展,同时也需要良好的安全保障维护顾客的利益,因此饭店的安全性对于顾客来说至关重要,是每一个饭店都应该改进和完善的,顾客的感知度就是对饭店的认可,提高顾客的感知度,提高饭店的监管能力和服务质量,进而促进饭店行业的进一步发展。 With the rapid development of China’s tourism market, more and more hotels appear, the market competition is more and more fierce. The main part of operating a restaurant is the hotel security, how to effectively ensure the safety of customers, hotel managers are always thinking about the issue. Tourism market to promote the development of the hotel industry, but also require good security to safeguard the interests of customers, so the safety of the hotel is crucial for the customer, every hotel should be improved and perfected, the customer’s perception is Recognition of the hotel, improve customer perception, improve the hotel’s regulatory capacity and service quality, and thus promote the further development of the hotel industry.