目前,随之烟草专卖内部监管工作的进一步推进,系统内部的、自上而下的监管工作正在稳步扎实开展,而作为从终端零售客户及消费者的逆向举报投诉,从而达到督查效果的监管思路处于初级阶段。如何实现双向监管,提供便捷的查询渠道和调动终端零售客户和消费者的积极性是关键。 At present, with the further promotion of the internal supervision of tobacco monopoly, the supervisory work within the system from the top to the bottom is steadily being implemented steadily. As a result, complaints are lodged in the reverse direction from the retail customers and consumers of terminals to achieve the supervision of the supervision effect The idea is in its infancy. How to achieve two-way supervision, to provide convenient search channels and mobilize the enthusiasm of end-customers and consumers is the key.