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目的:通过品管圈活动及时发现并解决临床一线中常见的问题,积极推进质量持续改进,加强患者住院期间药品安全管理。方法:成立品管圈小组,通过现状把握、原因分析、目标设定、对策拟定及实施、效果确认及检讨与改进等程序开展品管圈活动。结果:(1)有形成果:活动实施后较实施前本科室药品安全管理的不良现状有了明显的改善。(2)无形成果:活动实施后圈员解决问题的能力、品管手法、责任心、自信心、团队凝聚力、沟通协调能力6个方面自我评价均得到了显著的提高。结论:品管圈活动的开展,增强了临床医护人员发现问题解决问题意识,有效提高了护理工作效率,提高了护理队伍整体素质,调动了工作积极性,使护理人员享有更高的主动权、参与权和管理权,产生了很好的经济和社会效益。
OBJECTIVE: To find out and solve common problems in clinical front line through quality control circle activities, actively promote continuous improvement of quality, and strengthen drug safety management during hospitalization. Methods: The quality control circle group was set up to conduct quality control activities through grasp of current situation, cause analysis, target setting, strategy formulation and implementation, effectiveness confirmation and review and improvement. Results: (1) Tangible results: The adverse situation of drug safety management in this department before implementation has been significantly improved. (2) Invisible results: After the implementation of the activities, the circle members’ ability to solve problems, quality control techniques, sense of responsibility, self-confidence, team cohesion and communication and coordination skills have been significantly improved in six aspects. CONCLUSION: The quality control circle activities have enhanced the awareness of clinical staff in finding problem-solving problems, effectively improving the efficiency of nursing work, improving the overall quality of nursing staff, arousing the enthusiasm for work, and giving nursing personnel a higher initiative and participation Right and management power, has produced very good economic and social benefits.