本文通过里克特量表获取读者对图书馆在宣传、培训和资源建设方面的评价数据,通过SPSS统计分析发现,图书馆在宣传和技能培训方面的进步不显著,馆藏资源建设总体均衡但专业间存在明显的不均衡现象。进一步的相关分析提示,改进宣传、培训、资源建设和原文传递的服务质量,可以使读者更容易地从图书馆获取他们所需的图书和学术文章。 This paper obtains readers’ evaluation data on publicity, training and resource construction through the Richest Scale. Through SPSS statistical analysis, it finds that library’s progress in propaganda and skills training is not significant. The collection resources are generally balanced but professional There is a clear imbalance between the phenomenon. Further correlation analysis suggests that improving the quality of service of advocacy, training, resource building and delivery can make it easier for readers to get the books and scholarly articles they need from the library.