一、调查背景当我们进入医院,首先接触的便是这所医院的导视系统,也就是我们通常说的“指示牌”。无论是病人还是家属,都需要通过仔细观察医院墙上或者地板上的标识和箭头来寻找自己需要的科室方位。首先,医院的导视系统设计最关键的一点就是具有极强的可识别性,人们来到医院通常是看病或者探望病人,目的性都非常强而直接,所以需要第一时间从导视上寻 First, the survey background When we enter the hospital, the first contact is the hospital’s guide system, which is what we usually say “signs.” Neither patients nor their dependents need to look for their desired departmental position by carefully observing signs and arrows on the hospital wall or floor. First of all, the most crucial point in the design of the guide system of a hospital is that it is highly identifiable. When people come to the hospital, they usually visit a patient or visit a patient. Their purpose is very strong and direct. Therefore, it takes the first time to find guidance