客户是上帝,在中国企业界似乎已经被普遍接受。但正如西方谚语所言,魔鬼往往隐藏在细节之中。谁是客户,是一个看似简单,大部分企业却并没有解决的问题。对生产投资类产品(如机器)的企业来说,这是一个很容易回答的问题。因为整个市场上可能只有几十家,最多也不过几百家用户。 The customer is God, which seems to have been generally accepted by business circles in China. But as the Western saying goes, the devil is often hidden in the details. Who is the customer, is a seemingly simple, most companies have not solved the problem. For businesses that invest in products like machines, this is an easy question to answer. Because the entire market may be only dozens, up to but hundreds of users.