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药学管理是一种精细的管理。药学工作者要转变服务理念,认识到优质服务就是满足患者的需求,从“我们能提供什么医疗服务”,转变为“患者需要什么样的服务”,这也是医疗卫生服务行业在服务理念和服务意识上的一次飞跃。在国外,医院药学的发展促使药剂科的工作重心从保障药品供应向以病人为中心的药学服务转变。在我国,很多医院的药剂科都在进行着这种转变的尝试。目前国内常见的计算机药学管理系统主要是围绕保障医院药品供应这一目的建立和研发的,它的核心内容是药品的进、销、存管理,因此功能有限,只实现了手工帐
Pharmacy management is a delicate management. Pharmacists should change their philosophy of service and recognize that good service is to meet the needs of patients and change from “what medical services can we provide” to “what kind of services are needed by patients.” This is also the reason why healthcare services are used in service concepts and services A leap of consciousness. Abroad, the development of pharmaceutical pharmacy in hospitals has prompted the focus of Pharmacy to shift from safeguarding drug supply to patient-centered pharmacy services. In our country, pharmacy departments in many hospitals are attempting this shift. At present, the common computer pharmacy management system in our country is mainly established and developed around the purpose of guaranteeing the supply of medicine in the hospital. The core content of the system is drug import, sale and deposit management. Therefore, the function is limited and only the manual account