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近日,海南省社保局开展了局领导接访日活动。局领导会同养老保险、医疗保险等业务处室负责人接访,回应群众关心的社保问题。这个活动将成为制度,每隔两个月举办一次。在接访过程中,海南省社保局领导和业务处室负责人面对面与群众交流,倾听群众诉求,对群众提出的问题一一作了答复。能当场解决的问题,他们当即协调有关处室给予解决;对一时不能解决或无法解决的,向来访群众耐心细致地说明原因,做好解释工作,同时指定责任
Recently, Hainan Provincial Social Insurance Bureau to carry out Bureau leadership visits. Council leaders with pension insurance, medical insurance and other business unit responsible for the interview, respond to the masses concerned about social security issues. This event will be a system to be held every two months. In the process of receiving visits, heads of Hainan Provincial Social Insurance Bureau and heads of business offices met face to face with the masses, listened to the demands of the masses, and replied to questions raised by the masses one by one. Can solve the problem on the spot, they immediately coordinate the relevant departments to solve; for a time can not be resolved or can not be resolved, to explain the patient patiently and meticulously explain the reasons for interpreting the work, at the same time specify the responsibility