只为让患者满意——407医院医德医风建设纪实

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省电子集团公司407医院是个规模不大的职工医院,从秦安县迁至天水市也只有短短的5年,但因收费合理,服务热情,吸引了越来越多的患者。并以“平民医院”、“爱民医院”的良好形象,成为甘肃省职业道德建设的先进单位。407医院地处城乡结合部,来看病的大多是普通职工和农民。为让病人满意,使医院在激烈的市场竞争中站得住脚并取得一定效益,院党政领导班子从实际出发,将“两个提高”(即医疗技术、医护服务态度的提高)和加强职业道德教育、医德医风建设作为医院建设的根本。为确保这一根本,医院针对有些医务人员的医疗技术水平不高、责任心不强,不能严格按医疗规定办事等问题,共修订、健全了各种规章制度46个,在全院临床科室及非临床科室、门诊、院部服务部门及管理人员之间建成了环环相扣的制度链,将奖与罚、 Provincial Electronics Group Corporation 407 Hospital is a small-scale staff hospital. It has only been a short period of five years since Qinan County moved to Tianshui City. However, due to reasonable charges and enthusiastic service, it has attracted more and more patients. With a good image of “civilian hospital” and “Aimin Hospital”, it has become an advanced unit in the construction of professional ethics in Gansu Province. The 407 hospital is located in the urban-rural junction. Most of the patients are ordinary workers and farmers. In order to satisfy the patients, the hospital will be able to stand firm in the fierce market competition and achieve certain benefits. The party and government leadership will start from the actual situation and will “two raises” (that is, the improvement of medical technology and medical service attitude). And strengthening professional ethics education and the construction of medical ethics are the fundamentals of hospital construction. In order to ensure this fundamentality, the hospital has addressed the problems of some medical personnel with low medical technology skills and a weak sense of responsibility and cannot strictly follow the medical regulations. It has revised and improved 46 different rules and regulations, and has provided clinical services in hospitals and hospitals. Non-clinical departments, outpatient departments, service departments and management personnel of the Academy have established a chain of interlocking systems that will award prizes and penalties.
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