行政管理环境下的IT项目成功不仅仅是项目本身建设的完成,更大程度上是体现在让用户理解项目建设内容,熟练掌握系统的使用规则,这对于IT项目的建设人员将是巨大的考验。由于管理模式的独特性,IT人员在沟通时必须注意沟通方式的使用、沟通内容的表达等细节,在此对行政管理环境下涉及的IT项目沟通提出几方面的沟通策略。 The success of IT projects in the administrative environment is not only the completion of the construction of the project itself, but also reflected in the fact that users understand the construction contents of the project and are familiar with the system’s rules of use. This will be a great test for IT project builders . Due to the uniqueness of the management mode, IT personnel must pay attention to the use of communication methods and the expression of communication contents in communication. Several communication strategies are proposed for IT projects involved in the administrative environment.