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涉税舆情,是指公众通过网络表达对税收事件、涉税问题、税务部门及人员情绪、态度和意见的总和,具有敏感度高、负面性强、影响面广的特点。税收执法涉及千家万户,容易成为网上舆论的焦点。近年来,江西省上饶市国家税务局科学把握涉税舆情发生发展的规律和趋势,在防范和应对涉税舆情工作中形成了一些有效做法。
Tax-related public opinions refer to the public’s expression of the tax events, tax-related issues, the sentiments, attitudes and opinions of tax departments and personnel through the Internet. They are characterized by high sensitivity, negative influence and broad impact. Tax enforcement involves millions of households, easily become the focus of online public opinion. In recent years, the State Revenue Administration of Shangrao City, Jiangxi Province has scientifically grasped the law and trend of tax-related public opinion and development and has formed some effective practices in preventing and responding to tax-related public opinion.