市场竞争从某种意义上说是对顾客的竞争。只有产品和服务能为用户所承认和接受,企业才能在市场上立足。顾客是企业之本,也是利润之源,用户的需要就是企业的商机所在。企业必须无条件地为广大顾客提供产品支持和服务,想用户之所想,急用户之所急。最大限度地满足用户的需求。特别是今天,由于科技的进步,经济的发展,市场竞争的加剧,企业与顾客、与市场的关系发生了根本性的变化,我们所面对的顾客和市场已是今非昔比,而今市场的主动权已由厂商转到用户手中。企业如果失去用户,就失去了存在的意义。企 Market competition is, in a sense, competition with customers. Only if products and services can be recognized and accepted by users can companies establish a foothold in the market. The customer is the foundation of the enterprise and the source of profit. The needs of the user are the business opportunities of the enterprise. Enterprises must provide product support and services for the masses of customers unconditionally, think about what users think, and worry about the urgency of users. Maximize the needs of users. Especially today, due to advances in science and technology, economic development, and intensified market competition, fundamental changes have taken place in the relationship between companies and customers and the market. The customers and markets we face are already different today, and today’s market The initiative has been transferred from the manufacturer to the user. If companies lose users, they lose their meaning. Enterprise