国网山东桓台县供电公司在客户导向型“大服务”机制建设中,将“工作链”向“服务链”转变,通过注重理念培育、注重管理创新、注重品牌打造,确保“大服务”内化于心、固化于制、外化于形,实现了公司与客户的共赢发展。注重理念培育,“大服务”内化于心随着电力客户对供电服务的要求越来越高,桓台县供 Shandong Huantai Power Supply Company, in the construction of customer-oriented system of “big service”, changes the “work chain” to “service chain” and focuses on management innovation and brand building , To ensure “big service ” internalized, solidified in the system, external form, realized the win-win development of the company and customers. Focus on the concept of nurturing, “big service ” internalization With the power customers on the power supply service requirements are getting higher and higher, Huantai for