如果把培训当作一项业务,一些培训项目或活动是你的产品或服务,那么学员和他们的领导就是你的用户或客户。毫无疑问,现在对于很多企业大学和培训部门来说,你的“顾客”已经发生了根本性的变化,而这必将引爆一场全新的“学习革命”。“新人类”崛起按照西方主流划分方法,1980年左右出生的人群被称为“Y世代”(Generation Y)人群,1990年之后出生的人群被称为“千禧年一代”(Millennials)人群。现在,包括“80后”和“90后”人群在内的“新 If you treat training as a business and some training programs or activities are your products or services, then the trainees and their leaders are your users or customers. There is no doubt that for many corporate universities and training departments, your ”customer“ has undergone a fundamental change, and this will certainly detonate a new ”learning revolution.“ The rise of ”new humanity“ follows the Western mainstream method. Populations born around 1980 are known as Generation Y populations. Populations born after 1990 are known as the ”Millennium Generation“. ”(Millennials) crowd. Now, including “80 after ” and “90 after ” crowds