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营业员作为特定环境下的推销员,仅仅具备文明礼貌、耐心细致、热情周到、微笑服务是远远不够的,还必须具备良好的推销技巧和说话艺术。据专家测算,一个优秀的推销员和一个普通的推销员,推销同类商品的业绩,前者高于后者30%,这30%的高出部分就决定于推销员的推销技巧和说话艺术。一、不要轻言“最低价”“最低价”是最近几年买卖双方在讨价还价中爱说的一句话,几乎成了商家和顾客的口头禅。顾客购物常见问话一般是“这件商品怎么卖(或多少钱)?——可不可以便宜点?——最低价多少?”商家答日:×元——可以少点或不能少——最低价。在这一问一答中,殊不知商机正在悄悄溜过。因为当商家报出一个最低价格
Salesperson as a salesman in a specific environment, just have the manners and courtesy, patience and meticulous, warm and thoughtful, smiling service is not enough, you must also have good marketing skills and art of speaking. According to expert estimates, an excellent salesman and an ordinary salesman, the performance of similar products sales, the former is higher than the latter 30%, the higher part of the 30% depends on salesman sales skills and art of speaking. First, do not lightly “lowest ” “lowest ” is the last couple of years buyers and sellers in the bargain love words, has almost become the mantra of businesses and customers. Customer shopping frequently asked questions are generally “how to sell this product (or how much money)? - can be cheaper? - the lowest price? ” Merchants answer: × - can be less or not less - - Lowest price. In this question and answer, I do not know that opportunities are quietly slipped. Because when the merchants reported a minimum price