谁是事故的真正元凶? 我国一家著名的空调生产厂家曾发生了这样一件事:一名工人甲因把标签贴错而被罚款5千元。这样的处理是否正确呢?可以肯定,在如此严厉的罚款制度中,工人故意以如此大的代价来开这类玩笑显然不可能。罚款作为一种警示手段在严格管理中是不可少的有效方法,但如在严格管理的前提下还常常出现错误,作为管理者就当从工序本身来找原因了。 Who is the true culprit of the accident? A well-known air-conditioning manufacturer in China had such a thing happened: A worker was fined 5,000 yuan for labeling the wrong person. Is this correct? To be sure, in such a severe penalty system, it is obviously impossible for workers to deliberately open such jokes at such a high price. Penalties are an effective and effective method of strict management in the form of a warning. However, mistakes often occur under the strict management. As a manager, we should look for reasons from the process itself.