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一、前言 J.M.Juran对质量这个国际上所普遍使用的词定义为:“质量即使用的合适性”这个概念。在工业化以前的时期是由工头本身来保证使用的合适性的。而在具有严密分工的工业生产中,对每一个环节来说是不可能了解到整体的。但是在今天却不能想象在大批量的生产加工时既要产品有互换性,而又要在高度复杂的情况下不去控制足够的质量保证。因为对每一个加工环节的要求高了,所以工业部门需要建立起有关质量保证这方面的专门机构,它将承担从设计方案到产品销售的质量监督的责任。
I. Preface J.M.Juran defines the internationally accepted concept of quality as the concept of “quality is the right one to use”. In the pre-industrial period by the foreman to ensure the appropriateness of use. In industrial production with a tight division of labor, it is impossible to understand the whole in every link. However, today it can not be imagined that in high-volume production and processing, the products are not only interchangeable, but also do not control sufficient quality assurance under highly complicated conditions. Because of the high requirements for each process, the industrial sector needs to establish a specialized agency for quality assurance that will assume responsibility for quality supervision from design solutions to product sales.